A TTC rant - and not an obvious one

Why is it taking the TTC sssssssoooooooo long to repair the down escalator at the Eglinton Subway station ? I'm close to actually finding out what bureaucratic pin-head is behind this shameful example of incompetence and putting his name publicly on the virtual wall-of-shame. All public transit believers pay good money to take "the better way" and we patiently tolerate an occasional break in service. But this ? Come on red hats, get your act together. I photographed this same elevator debacle back in May and I'm sure we're past its anniversary. The result is the same - hundreds of people forced to navigate down a narrow, two-stage, side stairway. while others try to come up the stairs against the flow (either healthy types looking to burn a few extra calories, or those wanting a 6" short cut, or those not seeing the fully functional up escalator).

Yes, the sign says "maintenance", but I'm not sure what kind of maintenance takes over a year !